Policies

Terms and Conditions

Welcome to Adelaide Carpentry Co’s website. By accessing and using this site, or by requesting a quote through it, you agree to the following Terms and Conditions.

Website Use

The content on this website is provided for general information only. While Adelaide Carpentry Co makes every effort to ensure the information displayed is accurate and up to date, we make no guarantees about its completeness, reliability, or suitability. Use of this website is at your own risk. You must not attempt to gain unauthorised access, introduce viruses, or engage in any activity that may damage, disrupt, or impair the operation of the site. All text, images, and logos shown on this site remain the property of Adelaide Carpentry Co and may not be copied, reproduced, or used without prior written permission.

Requesting Quotes

When a quote is requested through this website, by email, or by phone, Adelaide Carpentry Co will prepare an estimate based on the information provided. Quotes are issued as a courtesy and are not binding until confirmed in writing by us. All quotes are valid only for the period stated, usually thirty days, and may be revised or withdrawn at any time if site conditions differ, materials become unavailable, or if the scope of work changes.

Submitting a request for a quote does not guarantee that Adelaide Carpentry Co will undertake the work. We reserve the right to decline projects at our discretion, including where the requested work is outside our services, where sufficient detail is not provided, or where proceeding would not be commercially viable.

Confidentiality of Quotes

All quotes prepared by Adelaide Carpentry Co are confidential and remain the intellectual property of the business. Quotes are provided solely for the purpose of assessing our services for the project in question and must not be copied, disclosed, or distributed to third parties, including competitors, without our written consent. By requesting a quote, you agree not to use the pricing, scope, or details contained within it for any purpose other than engaging Adelaide Carpentry Co to perform the quoted work.

Limitations of Liability

Adelaide Carpentry Co is not liable for any direct or indirect loss, damage, or inconvenience arising from the use of this website or reliance on the information it contains. We are also not responsible for delays, errors, or omissions in the quoting process that result from circumstances beyond our reasonable control, including inaccurate or incomplete details supplied by the client.

Governing Law

These Terms and Conditions are governed by the laws of South Australia, Australia. Any disputes arising from use of this website or the quoting process will be subject to the exclusive jurisdiction of the courts in South Australia. Continued use of this website after changes are made to these Terms and Conditions will be taken as acceptance of the updated terms.

Information We May Collect

When you contact us through this website, request a quote, or communicate with us by phone or email, we may collect details such as your name, phone number, email address, project location, and any information you choose to provide about your enquiry.

We do not intentionally collect sensitive information unless it is directly relevant to providing our services.

How We May Use Information

The personal information you provide may be used to respond to your enquiries, prepare quotes, and communicate about potential or ongoing work. We may also use it for administrative purposes, to follow up on quotes, or to improve the way we deliver our services.

We do not sell, rent, or trade your personal information to third parties.

Sharing of Information

Your information may be shared with third parties where it is reasonably necessary to deliver our services — for example, with suppliers or subcontractors engaged on your project. We may also disclose information where required to do so by law.

Storage and Security

We may store personal information in electronic or physical form. While we take reasonable steps to reduce the risk of unauthorised access or disclosure, no method of storage or transmission is completely secure. We do not guarantee the security of information provided to us.

Cookies and Website Use

Our website may use cookies or similar technologies to improve user experience and gather general, non-identifiable data about how visitors use the site. You can adjust your browser settings to refuse cookies if you prefer.

Changes to This Policy

We may update this Privacy Policy at any time without notice. Continued use of this website after changes are published will be taken as acceptance of the revised policy.

Acceptable Use

This website may only be used for lawful purposes and genuine enquiries about Adelaide Carpentry Co’s services. You must not attempt to gain unauthorised access, introduce viruses or malware, interfere with the operation of the site, or use it in a way that causes disruption or harm.

Quote Requests and Enquiries

When submitting a request for a quote or making an enquiry, you agree to provide accurate and truthful information. Requests made with incomplete, false, or misleading details may be refused without notice. Adelaide Carpentry Co reserves the right to decline any enquiry or quote request at its discretion, including where the request is outside the scope of our services or is not commercially viable.

Competitor Enquiries

Quote requests must be made in good faith and with genuine intent to engage Adelaide Carpentry Co for services. Submitting a request for the purpose of gathering pricing, project details, or other sensitive business information on behalf of a competitor is strictly prohibited. Adelaide Carpentry Co reserves the right to refuse or withdraw any quote it believes has been requested for competitive or non-genuine purposes.

Misuse of Services

Use of the website for spam, automated submissions, or any purpose unrelated to genuine carpentry services is prohibited. Adelaide Carpentry Co may restrict or block access to the website if misuse is detected, and may refuse further communication with individuals who repeatedly submit inappropriate or time-wasting requests.

Changes to This Policy

We may update this User Policy at any time without notice. Continued use of the website after changes are published will be considered acceptance of the revised policy.